Cancellation policy

§6 Right of withdrawal of the customer as a consumer:
Right of withdrawal for consumers

Consumers have a right of withdrawal according to the following provisions, whereby a consumer is any natural person who enters into a legal transaction for purposes which can predominantly be attributed neither to his commercial nor to his independent professional activity:

Wider Widerrufsbelehrung
Right of withdrawal


You have the right to cancel this contract within fourteen days without giving any reason. The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods.

You have the right to withdraw from this contract within fourteen days without giving any reason.

To exercise your right of withdrawal, you must notify us


ZenOne Sports
BAM Fitness GmbH
Gertigstr. 59
D-22303 Hamburg

by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) about your decision to revoke this contract. You can use the enclosed model cancellation form for this purpose, which is, however, not compulsory.

Consequences of withdrawal


If you withdraw from this contract, we must refund all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without delay and at the latest within fourteen days of the day on which we received notification of your withdrawal from this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment.

We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us without delay and in any case no later than fourteen days from the day on which you notify us of the cancellation of this contract. The deadline is met if you send the goods before the end of the fourteen-day period.

The address for returns is:

TM Logistik & Services GbR
Rosenheimer Str. 37
28219 Bremen
Tel: +49-421-22238-0
Fax: +49-421-222 38 49

The cost of returning the goods shall be borne by the buyer.

End of the cancellation policy